Contact Us

Contact Us  

Contact Information

We're here to help! Please contact us in whatever manner is most convenient for you.

 

If there is an address change, please contact the following applicable parties to ensure our records are correct.

 

Via Benefits/Sandia Group Plans Medical & Dental Benefits:

Mailing Address: Sandia Retiree Service Center
PO Box 14464
Des Moines, IA 50306
Street Address for Express Shipment: Sandia Retiree Service Center
12421 Meredith Drive
Urbandale, IA 50323
Phone: 1-888-598-7809
Website(s): Pre Medicare Retirees - www.sandiaretireebenefits.com
Medicare Retirees - www.my.viabenefits.com/sandia

 

Sandia National Laboratories

Website: hbe.sandia.gov

 

BlueCross Blue Shield of New Mexico

Member Services

Phone: 1-877-498-7652
Website: www.bcbsnm.com

 

Sandia Total Health - UnitedHealthCare: Sandia Group #708576

Member Services

Phone: 1-877-835-9855

 

OptumHealth Behavioral Solutions

Phone: 1-866-828-6049

 

Optum NurseLine

Phone: 1-800-563-0416
Website: www.myuhc.com

 

Express Scripts - For members enrolled in the Sandia Total Health plan administered by BCBSNM and UHC

Customer Service

Phone: 1-877-817-1440
1-800-759-1089 (TTY)
Website: www.express-scripts.com

 

Walgreens Specialty Pharmacy

Phone: 1-866-823-2717

 

Sandia Total Health - Kaiser Permanente (Medical & RX): Sandia Group #7455

Phone: Member Services
1-800-464-4000

Nurse Advice Line
1-800-464-4000

Chiropractic Benefit
1-800-678-9133

Walgreens Specialty Pharmacy
1-866-823-2717
Website: Nurse Advice Line
www.kponline.org

Healthy Roads
www.healthyroads.com

 

Delta Dental of New Mexico: Sandia Group #9550

Customer Service

Phone: 1-800-264-2818
Website: Claims Look Up
www.deltadentalnm.com/membersection

 

Presbyterian Senior Care HMO-POS

Customer Service

Phone: 1-505-923-6060
1-800-797-5343
Website: www.phs.org/PHS/healthplans/Medicare2011/EmployerGroup/index.htm

 

Humana Medicare Employer HMO

Customer Service

Phone: 1-866-396-8810
Website: www.Humana.com

 

Davis Vision Affinity Discount Program

Customer Service

Phone: 1-888-575-0191
Website: www.davisvision.com

 

Fidelity Investments

Manages Your 401(k)

Phone: 1-800-240-4015
Website: www.401k.com

 

Metlife Optional Supplemental Life, Dependent Life and Group Accident Insurance

For assistance in changing individual plans, call portability office.

Phone: 1-866-492-6983
Website: www.metlife.com/mybenefits

 

Prudential Retirement Services

Handles your pension payments

To change information:

Phone: 1-800-621-1089
Website: www.metlife.com/mybenefits

 

Prudential Primary Life Insurance

If you need to change your beneficiary information, follow the instructions below:

Phone: 1-1-800-778-3827
Website: www.prudential.com/mybenefits
  • Log in with you User ID and password. If you don't have a User ID or password click Register Here under "First Time User"
  • Enter 90373 in the Control Number field
  • Complete the required information and create a personal User Id and password
  • Be sure to click SUBMIT on your beneficiary designations when you are making changes