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2021 Pre-2012 Benefit Guide

Interactive Benefit Guide for individuals who retired from Sandia prior to January 1, 2012. If you have any questions or need assistance as you review this information, please contact us. The Retiree Service Center customer service representatives are here to assist you.

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2021 Post-2012 Benefit Guide

Interactive Benefit Guide for individuals who retired from Sandia post January 1, 2012. If you have any questions or need assistance as you review this information, please contact us. The Retiree Service Center customer service representatives are here to assist you.

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We are Via Benefits and we have partnered with Sandia to provide all of your retiree health benefit administration services. Please feel free to contact us if you have any questions regarding the Sandia Retiree Health Benefits Program.

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WHAT’S NEW FOR 2021

Changes to Medical Benefits for PreMedicare Individuals

PreMedicare premium will increase for all PreMedicare members
For Blue Cross Blue Shield of New Mexico- The Sandia Health Partner Network will change to the NM Blue Preferred Plus Network
For UnitedHealthcare- a New Benefit Tier has been added and the provider network is called the Premium Provider Network
The Virtual Visit Co-Pay for In-Network Blue Cross Blue Shield of NM and UnitedHealthcare will be lowered to $10 in 2021

Changes to Medical Benefits for Medicare Individuals

New! The UnitedHealthcare Group Medicare Advantage plan is available to Medicare eligible Retiree, spouses, dependents, surviving spouses and Long-Term Disability terminees nationwide. The New Mexico restriction has been removed
New! The Post 2012 Medicare Retirees now can enroll in the Sandia Group UnitedHealthcare Medicare Advantage PPO Plan bundled with Sandia Group Sponsored Dental Plan
There will be an increase to YSA annual allowance
There will be premium changes for the Sandia Sponsored Group Medicare Plans

IMPORTANT MESSAGES; KEEPING YOU INFORMED.

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New Retirees

If you have declared your retirement date, please review the following information. Click Here
How to Update Your Address
Address Changes

If there is an address change, please contact the following applicable parties to ensure your records are correct:
- Sandia Labs- Please contact HBE Customer Service by email or by phone at 505-844-HBES (4237). You can also go to the Sandia Health, Benefits & Employee Services website
- Via Benefits Medical and Dental Benefits. Please call 1-888-598-7809.
- Pre-Medicare Retirees can also go to www.sandiaretireebenefits.com
- Medicare Retirees can also go to www.my.viabenefits.com/sandia
- Davis Vision Affinity Discount Program. Please call 1-888-575-0191 or go to www.davisvision.com.
- Fidelity Investments - manages your 401k. Please call them at 1-800-240-4015 to update your information, or go to www.401k.com
- MetLife Optional Supplemental Life, Dependent Life, and Group Accident Insurance- For assistance changing individual plans, please call the Portability Office at 1-866-492-6983, or go to www.metlife.com/mybenefits.
- Prudential Retirement Services handles your Pension Payments. To change any information, please call them at 1-800-621-1089.
- Prudential Primary Life Insurance- To make changes to your contact information, please call 1-800-778-3827. If you need to change your beneficiary information, follow the instructions below:
- Access the Prudential Beneficiary Designation website at www.prudential.com/mybenefits
- Log in with your User ID and password. If you don't have a User ID or password, click Register Here under "First Time User"
- Enter 90373 in the Control Number field
- Complete the required information and create a personal User ID and password
- Be sure to click SUBMIT on your beneficiary designations when you are making changes
FAQs

Click Here
Using My Account

Use My Account to access your personal coverage information. Click Here to download a Quick User’s Guide.
Forms/Notices

Click Here to download the HIPAA and General Authorization form

Click Here to download the HIPAA Q and A

Via Benefits Privacy Notice
Retiree Service Center Holiday Schedule

2021 Holiday Schedule

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Welcome, Sandia Retirees!

2021 Pre-2012 Benefit Guide

2021 Post-2012 Benefit Guide

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WHAT’S NEW FOR 2021

IMPORTANT MESSAGES; KEEPING YOU INFORMED.